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Hostel support workers

Job Location

cardiff

Type of Job

Hostel Support

Published Date

10 May 2026

About The Job

We are currently recruiting for experienced support workers to work in various hostels in the Cardiff Area.
The settings include substance misuse, homelessness, ex offenders & women & baby facilities
Duties include domestic chores, offering emotional and tenancy support to the residents.
Experience working with vulnerable adults, homelessness, or social care
Shift-based rota
May involve nights, weekends, bank holidays
Emotionally demanding
Potential exposure to challenging or high-risk situations

Personal Qualities
Compassionate
Resilient
Non-judgmental
Reliable
Professional boundaries
Problem-solving mindset

Various shift patterns available: AM / PM, 6/12 hour days, 12 hour waking nights & Twilight shifts
Previous experience essential
Weekly payroll
Competative rates of pay
Friendly office staff, who are readily available to offer guidance
Enhanced DBS checks ( Fast tracked)
Free refresher training

Requirements

Minimum 1 years experience in a hostel setting.

Strong communication and interpersonal skills

Ability to manage challenging behaviour calmly

Knowledge of safeguarding and support planning

Good record-keeping and IT skills

Teamwork and lone-working ability

Understanding of:

Homelessness issues

Mental health

Addiction

Domestic abuse

Social exclusion

Full mandatory training.

Enhanced DBS

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